At Kia Suits, we strive to ensure customer satisfaction with every purchase. If you are not completely happy with your order, you may return or exchange items within 7 days of delivery, provided they are unworn, unwashed, and in their original condition with tags attached. Refunds will be processed to the original payment method once the returned items have been inspected and approved. Please note that certain items, such as sale or final clearance products, may not be eligible for returns or refunds.
Customers are responsible for return shipping costs unless the item received is defective or incorrect. We recommend using a trackable shipping method to ensure the safe return of your package. Once we receive and verify the returned items, refunds typically take 14 business days to process. If you have any issues or need assistance, please contact our support team at contact@kiasuits.com.